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We operate an ALS (Accelerated Learning System) to ensure that you receive maximum value for your money, you learn the driving syllabus in the most practical way and are ready for test in the shortest time possible.

Our Driving Instructors have been trained to a very strict criteria and should they fall short on any aspect of the criteria listed below, I will personally refund your lesson fee.

 

  • If your instructor does not adopt a friendly approach – Your lesson fee refunded
  • If you do not feel comfortable and at ease – Your lesson fee refunded
  • If you don’t feel you received quality tuition – Your lesson fee refunded
  • If you feel that your instructor did not show patience – Your lesson fee refunded
  • If your instructor does not start the lesson with a recap of pervious learning – Your lesson fee refunded
  • If your instructor does not discuss with you and agree a firm objective – Your lesson fee refunded
  • If your instructor does not make it very clear how the risk will be shared – Your lesson fee refunded
  • If your instructor does not discuss the lesson outcome and whether your objective has been met – Your lesson fee refunded
  • If your instructor does not get you to sign the lesson sheet – Your lesson fee refunded

Refund Procedure:

  • Call customer services within 24 hours of your lesson to explain your concerns over the service or the tuition that you received.
  • Give the name of your driving instructor along with the lesson time and date.
  • Explain the full details as to why you were not satisfied with either the service or the tuition you received.

I will sanction a full refund.

*Refunds do not apply to cancelled lessons or to lessons on test day.

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Our entire business is built on reputation and happy customers and your feedback will be used to improve our service and tuition going forward.

Regards, Stuart Falconer.

 

Drive Smart Motoring
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Cameron Mair of Aberdeen

Cameron Mair of Aberdeen

by Kelvin White | Aug 22, 2024 | Driving Lessons Aberdeen, Local Test Passes, Test Passes Aberdeen

Congratulations to Cameron Mair of Aberdeen on passing his practical driving test first time at the Aberdeen North driving test centre on 20th August. A very well deserved result for the practice and effort to achieve this. Good luck with 6th year at your new school...
Sophie McShane of Aberdeen.

Sophie McShane of Aberdeen.

by Kelvin White | Mar 25, 2024 | Driving Lessons Aberdeen, Local Test Passes, Test Passes Aberdeen

Congratulations to Sophie McShane of Aberdeen on passing her practical driving test first time on 23rd March at the Aberdeen North driving test centre. Sophie kept her cool and produced what was described by her examiner as a very nice drive. Keep up the good work and...
Andrew Marshall of Aberdeen

Andrew Marshall of Aberdeen

by Kelvin White | Feb 2, 2024 | Driving Lessons Aberdeen, Local Test Passes, Test Passes Aberdeen

Congratulations to Andrew Marshall of Aberdeen on passing his practical driving test first time on 1st February 2024, at the Aberdeen North driving test centre. Keep up the good driving and enjoy the benefits of having your full driving licence. Best wishes for all...
Boon Yen Lee of Aberdeen

Boon Yen Lee of Aberdeen

by Kelvin White | Jan 26, 2024 | Automatic Driving Lessons, Driving Lessons Aberdeen, Local Test Passes, Test Passes Aberdeen

Congratulations to Boon Yen Lee of Aberdeen on passing the practical automatic driving test on 25th January, at the Aberdeen North driving test centre. Yen was feeling a little nervous on the day but managed to drive well enough to pass her driving test. Look forward...
Vivien Choi of Aberdeen

Vivien Choi of Aberdeen

by Kelvin White | Nov 22, 2023 | Automatic Driving Lessons, Driving Lessons Aberdeen, Local Test Passes, Test Passes Aberdeen

Congratulations to Vivien Choi of Aberdeen on passing her practical automatic driving test at the Aberdeen North driving test centre on 22nd November at the first attempt. Very well done from driving instructor Stuart at Drive Smart Motoring. I wish you all the best...
Ana Roy of Aberdeen

Ana Roy of Aberdeen

by Kelvin White | Nov 20, 2023 | Driving Lessons Aberdeen, Local Test Passes, Test Passes Aberdeen

Congratulations to Ana Roy of Aberdeen on passing the practical driving test at the Aberdeen North driving test centre on 17th November 2023 with just 2 driving faults at her first attempt! It was a pleasure working with you on your journey to achieve your full...
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